Exploring the Douro, plus Lisbon & Madrid

If you are a U.S. citizen traveling internationally, you will need a passport valid for six months beyond the completion of your Tauck journey for entry into Portugal and Spain. You do not need a visa for the short duration of this journey.

If you are a citizen of another country traveling internationally, you should contact a consulate or embassy of Portugal and Spain to determine what travel documentation is required.

International maritime security guidelines require that your passport information be provided to us prior to your embarkation. You need to provide this information to us as soon as you book your cruise or boarding may be denied. Once you board the riverboat, your passport will be held by the purser temporarily to make copies.

Please note that longer stays abroad for any purpose may require additional travel documentation.

We recommend that you make at least two photocopies of all the travel documents that you bring with you. Include copies of the photo page of your passport that contains the date of issuance, the date of expiration and your citizenship. Secure one set of copies in the safe in your room while traveling and leave one set behind with someone at home who will assist you in the event your documents are misplaced, lost or stolen.

TRAVELING WITH CHILDREN AS A GUARDIAN: If you are traveling as the guardian of a child/children, we strongly suggest that you carry a letter from both parents of the child authorizing emergency treatment in the event of illness or accident. For travel abroad, many foreign countries have specific entry requirements for children under 21 who are traveling internationally without BOTH parents. (These requirements are in response to the increased incidence of children being abducted and taken abroad.) PLEASE NOTE THAT TAUCK IS NOT RESPONSIBLE for the disruption of travel caused by improper documentation for children traveling without both parents.

See your travel advisor, or call Tauck at 1800-962-043 to make a reservation.

Deposit Information:

The deposit and the fees for the optional Protection Plan are due at time of booking. Your deposit is AUD $1,100.

Terms and Conditions:

For additional information pertaining to our Tauck Journeys, including Cancellation Information and Booking Conditions, click here to learn more.

• Tour Name and Departure Date Desired
• Traveler Name(s):  Please have first and last names as they appear on the passport or driver's license.
• Traveler's Address(es)
• Traveler's Phone Number(s)
• Emergency Contact Information: This would be a relative or friend whom we could contact during the tour in the event of an emergency. Please provide their name and phone number(s).
• Interest in purchasing a travel protection product (US and Canada)
• Interest in extending your trip by staying in a Tauck recommended hotel before your trip begins or after it ends
• Interest in our specially negotiated airfares.

Regarding your final payment:

Final Payment is due to the Tauck Australia office 90 days before departure for lands trips, and 120 days before departure for cruises and rail journeys. If your deposit was made by credit card, final payment will be automatic unless you opted out at time of booking. Bookings without full payment at this time may be subject to cancellation without notice. Failure to make payment will be a considered a cancellation by the guest and all applicable cancellation fees will apply.

Deposit Protection Plan – Tauck provides a "Deposit Protection Plan" at a cost of AUD $89 per person per tour or cruise. The cost is non-refundable and non-transferable and must be paid at the time of booking with your deposit. It only applies when you cancel your tour or cruise prior to final payment date. The deposit held in credit will exclude fees imposed by third parties in relation to air, rail travel, hotels, transfer or applicable cruise cabins. When booking airfares through Tauck (including when taking advantage of a special offer that includes air travel), standard airline cancellation fees will apply. In some cases, airfares will be non-refundable. In the event of cancellation, these fees will be deducted from the deposit paid, and therefore the credit being held. We will only credit the remainder of deposit to a future tour or cruise booking if you book within 24 months of cancellation of the original Tauck tour or cruise. This offer expires after the 24 months. We will only credit the remainder of the deposit to a future tour or cruise booking Balance Due and it can't be used as a credit for the initial deposit of a future tour or cruise booking. The Tauck "Deposit Protection Plan" only covers a Tauck tour or cruise and it does not replace Travel Insurance, which we recommend at the time of booking.

If you cancel within 10 days of initial deposit

Within the first 10 days after you place your initial deposit, you may cancel your reservation for any reason with no cancellation fees.

If you cancel more than 10 days after initial deposit

Regardless of reason, cancellations of confirmed bookings result in costly penalties and fees from hotels, ship operators and other travel providers. Therefore, the per person fees listed below will apply:

Land Tours

Cancellation penalties for land tours apply as follows:

60 days or more before departure

Loss of Deposit.

8 days before departure

25% total cost of tour

7 days or less before departure

Loss of Deposit.

60 days before departure

59-1 day before departure

Please note -  Airfares included on On-Tour Flights required with any of Tauck tours may be subject to different cancellation fees not outlined above.

* For services included in your booking that are not provided by Tauck, additional cancellation fees may be incurred

* Travel Professionals may impose their own cancellation fees.

In the event of an unforeseen circumstance beyond our control, Tauck reserves the right to amend the cancellation terms outlined herein.

Tour Interruption Fees: If you have to interrupt your tour en route, you may be entitled to a refund for the unused land portion if it exceeds 24 hours; certain restrictions apply. Such refunds are based upon the number of overnights missed less a fee of AUD $50 per person per day for unused transportation and other fixed expenses.

Partial Room Cancellation: A person who cancels or leaves a tour while a roommate remains constitutes a cancellation of one type of accommodation and rebooking of another type of accommodation. The price charged to the remaining person is the new, higher price for the new accommodation.

Click here to find Tauck's Travel Terms & Conditions.

AIRFARE: Airfare to and from this destination is not included in the journey cost. If purchasing your air elsewhere, it is very important to provide us with your confirmed arriving and departing flight information no later than 3 weeks before your arrival date. Flight information can be submitted to Tauck (or verified, if you've already provided it) in the My Account section of Tauck.com.

TAUCK AIRPORT TRANSFERS are included at the start and end of the journey between the airport and the Tauck hotel. Airport transfers are available for any pre tour or post tour hotel stays immediately consecutive to the tour, providing flight information is received in the Tauck office no later than three weeks in advance. Details on locating your transfer upon arrival to the tour start city will be included in your final documents.

AIRLINES and CHECKED LUGGAGE: Due to space limitations during your Tauck journey, we ask that you please limit your checked luggage to one average-size suitcase per person. Besides complying with the Tauck restriction noted above, you should also be sure to research and comply with all airline baggage restrictions relating to your flights to and from your Tauck journey. Airlines have become much more strict in enforcing size and weight limits in recent years, and are free to revise luggage policies without notice. Researching and complying with airline luggage restrictions is the responsibility of the guest, and Tauck cannot be held responsible for any costs or disruptions to travel caused by the failure to research and comply with airline policies. PLEASE NOTE that if you are booked on a tour that includes on-tour flights, the checked luggage weight restrictions for these flights may be lower than the weight restrictions for your international flights.

Checked Luggage – General

Due to space restrictions, we ask that you please limit your checked luggage to one suitcase per person weighing no more than 50 pounds (23 kg) and with overall dimensions (length + width + height) not exceeding 62 inches (158 cm).

Besides complying with the Tauck restriction noted above, you should also be sure to research and comply with all airline baggage restrictions relating to your flights to and from your Tauck journey. Airlines have become much more strict in enforcing size and weight limits in recent years, and luggage exceeding airline standards for size or weight may result in expensive overage fees or other consequences.

Airlines are free to revise luggage policies without notice, and certain airlines have different baggage allowances for different classes of service. Researching and complying with airline luggage restrictions is the responsibility of the guest, and Tauck cannot be held responsible for any costs or disruptions to travel caused by the failure to research and comply with airline policies.

Tauck luggage tags will be provided by your Tauck Director on Day 1 of your itinerary. Please do not attach a Tauck luggage tag to any carry-on items, as the Tauck tags designate luggage that is to be handled and transferred by ground operators and hotel staff during your journey.

Carry-on Luggage - General

Although oversize bags and wheeled, carry-on luggage are popular for airline travel, they are often not convenient or appropriate for motor coach travel or for many on-tour flights. Most modern sightseeing motor coaches offer limited space for numerous or larger items. Space under seats or in the overhead rack is typically small, and designed to accommodate items like coats, hats, purses, and small camera bags, etc.

For your day-to-day travel while on tour, we recommend that you limit your hand luggage to a small, soft-sided carry-on piece, and that you bring only those items you need handy during the day such as make-up, medications, cameras, film, etc. Items too large to fit under the motor coach seat or on the overhead rack must be stored in the luggage bays beneath the motor coach, and may be inaccessible during daytime travel.

HEALTH CONSIDERATIONS

Because you will be cruising on a river and not on the open sea, you are never far from land and, therefore, there is no doctor onboard the riverboat. In case of emergency, we can easily dock the boat and call for an ambulance or medical assistance.

If you have a medical condition that might limit your participation in activities, please consult your physician for pre-departure health advice and notify us as soon as possible, if you have not already done so. We will advise your Tauck Director accordingly.

The riverboat is registered in Portugal. Please check with your health insurance provider to determine whether you are covered while traveling. If you will not be covered under your current policy, we strongly suggest that you arrange for adequate coverage while on tour.

VACCINATIONS

If you are a resident of the U.S., please contact your physician, the public health service in your area, or the U.S. Centers for Disease Control to obtain information regarding vaccinations that may be required for your journey.  You may also log on to the CDC website by clicking here.

If you are a resident of another country, please contact an embassy or consulate of  Portugal and Spain to determine what vaccinations may be required for you to visit.

MOBILITY

To enjoy this cruise, you should be in good health and able to walk reasonable distances, often over unpaved and uneven surfaces. Some of the most memorable sightseeing can only be accomplished on foot. The amount of walking you do, however, is at your discretion.

The riverboat has four decks: Emerald, Ruby, Diamond and Sun. The elevator runs between the Diamond Deck and the Emerald Deck, which includes a stop at the Ruby Deck. There is no chair lift between any of the decks. Please note that in some docking locations, the gangway must be extremely steep, or involve steps instead of a ramp.

PLEASE NOTE:  We regret that this Tauck itinerary cannot accommodate wheelchairs or motorized scooters.  Likewise, we regret that we're unable to provide individual assistance to guests with walking difficulties or other personal needs.  The responsibility of the Tauck Director who accompanies your trip is to ensure that the larger group enjoys a relaxing and informative journey, and he or she cannot be relied upon to provide ongoing individual assistance to any one guest.  Guests requiring such individualized assistance must be accompanied by an able-bodied companion who can provide it.

The restaurants, hotels, caterers and numerous other partners we work with all do their best to accommodate special dietary requests from Tauck guests. However, given the diverse nature of those food providers (from small wineries to grand hotels to world-famous restaurants in more than 70 countries worldwide), some of our partners are better able than others to accommodate such requests. We therefore cannot guarantee that all dietary requests can be accommodated at every meal. Also, please note that where dietary requests can be accommodated, choices will frequently be limited.

SMOKING

Smoking is permitted in a limited area of the Sun deck. Smoking is not permitted in any cabin, restaurant, lounge or any other interior space.

We have compiled a reading list of recommended books to give you more information about the destinations you will be traveling to on your upcoming journey!

You can view the reading list here.

The climate of Portugal and Spain is among the warmest of any countries in Europe. In spring and summer temperatures are extremely high, often reaching 85ºF (30ºC) and above, and most days are sunny. Throughout this region rainfall is minimal or non-existent during the summer months and very light in late spring and early fall.

To read about current weather conditions, we suggest you log on to the Internet website, noaa.gov, by clicking here.

Bringing the right clothing for your trip is important – we've partnered with Necessary Gear who provide an "easy-to-use, one-stop shop" for your Tauck travel needs, specifically selected for this trip. Click here to visit their site.

Your journey is designed with leisure in mind. Dress for comfort and convenience with a wardrobe that is adaptable and allows for layering. Generally, during the day, casual, comfortable, cotton clothing is recommended. Cool weather at higher elevations or at night will require warmer, layered clothing.

During evenings aboard the riverboat, dress is resort casual.  Items such as slacks and collared shirts are appropriate for men.  For women, slacks, a dress or a skirt and blouse are suitable.  For dinner and throughout the evening, guests should refrain from wearing shorts, t-shirts, flip-flops or sneakers.  Your journey also includes one or two special occasion dinners, where a sport coat and tie for gentlemen and a dress/pantsuit for ladies are suggested.  (Your Tauck Director will advise you prior to those evenings.)

Valet laundry service is available at both hotels and on the riverboat for a fee. There is no valet dry cleaning available on the riverboat. Ironing facilities are available on the riverboat by request to the front desk. Category 5 cabins feature their own irons and ironing boards.

We recommend that you pack an adequate supply of your prescription medication in its original container to last through your entire journey, together with a copy of your doctor's prescription or a letter from your health-care provider on office stationery explaining that the medication has been prescribed for you, a list of the generic names of your medication, your travel documents and a change of clothing in your carry-on bag to avoid any inconvenience in the event that your flight or luggage is delayed. No medications are sold on board the riverboat.

We suggest that you pack the following items your journey:

• Casual daytime wear – shorts, slacks, long and short-sleeved shirts
• An optional jacket and tie for men
• Casually elegant evening wear for ladies
• Sunglasses, sunscreen, hat
• Swimwear  
• Gym wear
• A light sweater or jacket for higher elevations or a breezy night
• Binoculars (7x50 preferably)
• Insect repellent
• Camera, lenses, batteries, memory cards and chargers
• Lightweight, comfortable, sturdy walking shoes that have already been broken-in
• Travel alarm clock/cell phone with alarm function (many hotels do not have clocks in the rooms)
• Rain poncho and collapsible umbrella
• Reusable zipper-lock bags or other waterproof bags
• Daypack for camera equipment
• Sundries and toiletries that may be difficult to find en route
• Copies of your travel documents to be secured in the safe in your hotel room or cabin