Mountain Gorilla Safari: Kenya, Tanzania & Rwanda

All U.S. citizens require a valid passport to enter Kenya, Rwanda and Tanzania, and that passport must be valid for at least six months beyond the completion of travel. (Please note that although adult passports are valid for a full ten years, children's passports require renewal every five years.)  Your passport must also contain at least four blank visa pages.  If you are a United States citizen and do not have a valid passport, please contact the closest U.S. passport agency or consult the U.S. State Department web site for detailed information on how to obtain or renew your passport at: www.travel.state.gov.

In addition to a valid passport, and as noted in your Journey Confirmation e-document you received confirming your reservation, U.S. citizens are also required to have visas to enter Kenya, Rwanda and Tanzania. (Minors aged 16 and under do not need a visa to travel to Kenya for tourism.)

E-visas are now available for both Kenya and Tanzania. Please Note: Visas cannot be processed more than 3 months prior to departure and you should print out a copy for one or both countries, before departing for Tanzania.

Visas for Rwanda will be obtained on Day 13 of the tour. Upon arrival at Kigali Airport, Tauck guests (of all nationalities) must pay $50 USD in cash at the visa desk and will have their passports stamped.

Tauck has collaborated with VisaCentral in the US to assist our guests with processing and issuing their visas. Please Note: While Tauck has an affiliation with VisaCentral for processing visas, you are not required to process your visa through VisaCentral, and you may elect to choose other visa services or work directly through the appropriate consulates or embassies. If you should choose to work with VisaCentral, their services are available online at www.visacentral.com/tauck. To speak directly with Visa Central customer service, please call 844-860-7199 or email tauck@visacentral.com.

Visa Central has effectively processed thousands of visas for US citizens traveling with Tauck. The visa fee, as well as any applicable consular fees and shipping fees, are not included in the tour cost, and payment should be mailed with the completed application directly to VisaCentral. The visa application will include the amount of the visa fee, which varies by destination. Please note that visas cannot be processed more than 3 months prior to departure and the process will take several weeks.

If you have questions, please call the Journey Preparation Department at 866-951-0077. Please note: Because a visa is an official document, Tauck cannot apply for a visa on your behalf, and we are very limited regarding the assistance we're able to provide. If you require help, we recommend working with a reputable visa service company as they can provide the highest level of assistance.

PLEASE NOTE: As you're completing the Kenya and Tanzania Visa process, you will be asked to enter a "contact" person as well as the addresses that you will be staying at during your time in the country(ies). For this portion, please use the hotel information found below:

Tanzania Contact:

Kearsley Tanzania LTD
Zanaki Street PO Box 801
Dar Es Salaam, Tanzania
Phone: +255 222 137 713
Email: sales@kearsleys.com 

Kenya Hotel: 

Amboseli Serena Safari Lodge
Amboseli National Park, Kenya
Phone: +254 735 522 361 

Tauck Contact/Reference: Kenya:

Transworld Safaris Kenya, LTD
7th Floor Jacaranda Hotel
Westlands Nairobi, Kenya
Phone: 254 20 445 1620
Email: tours@transworldsafaris.com

Tauck Contact/ Reference: Rwanda:

UberLuxe Safari's
Le Migo Hotel, Office Blocks,
Ground Floor, KG624 St
Kimihurura, Kigali, Rwanda
Phone: +250787161314
Email: info@uberluxesafaris.com 

Rwanda Hotel Contact:

Kigali Serena Hotel
KN 3 Ave
Kigali, Rwanda
Phone: +250 788 184 500
Email: kigali@serena.co.rw

PLEASE NOTE: Guests who choose to alter their air arrangements to fly round trip via Nairobi may be required to obtain a multiple-entry visa, rather than the single-entry Kenyan visa required for our program.

Please Note: Evisa's are available in both Kenya and Tanzania. Please note that visas cannot be processed more than 3 months prior to departure and you should print out a copy for one or both countries, before departing for Tanzania.

For Tanzania To obtain your evisa: please visit https://visa.immigration.go.tz. The point of entry is into Tanzania is Arusha, Tanzania.

An electronic Travel Authorization (eTA) is required for Kenya and a visa is required for Tanzania (Tanzania only issues multi-entry visas, valid 1 year). eTA is an option for Kenya, visit www.etakenya.go.ke and you can apply within 90 days of travel. The point of entry into Kenya is: Namanga, Kenya.

IMPORTANT NOTE: Failure to obtain ALL necessary documentation prior to your tour may result in being denied entry into a country, or delays in entry until proper documentation can be obtained.  In consideration of the larger group (and to maintain our planned itinerary), travelers who have failed to obtain the necessary documentation in advance may need to remain at the airport, and could thus be responsible for arranging (and paying for) their own transportation to join the group. Tauck will not be responsible for obtaining any missing documentation, nor will Tauck be responsible for any expenses incurred, missed tour components or other losses resulting from the failure to obtain proper travel documents in advance.

Non-U.S. citizens should check with the Kenyan, Rwandan and Tanzanian Embassies or Consulates to determine necessary travel documents.

We strongly recommend that you make at least two photocopies of all the travel documents that you bring with you. Include copies of the photo page of your passport that contains the date of issuance, the date of expiration and your citizenship. Secure one set of copies in the safe in your room while traveling and leave one set behind with someone at home who will assist you in the event your documents are misplaced, lost or stolen.

To facilitate Travel Requirements, destinations are increasingly utilizing online forms that require digital proof that you've successfully completed your submission (via an email, QR code, etc.) To ensure smooth travels and peace of mind, we strongly recommend all guests carry a personal smart phone and sign up for international data plans before traveling overseas.

TRAVELING WITH CHILDREN AS A GUARDIAN: If you are traveling as the guardian of a child/children, we strongly suggest that you carry a letter from both parents of the child authorizing emergency treatment in the event of illness or accident. For travel abroad, many foreign countries have specific entry requirements for children under 21 who are traveling internationally without BOTH parents. (These requirements are in response to the increased incidence of children being abducted and taken abroad.) PLEASE NOTE THAT TAUCK IS NOT RESPONSIBLE for the disruption of travel caused by improper documentation for children traveling without both parents.

See your travel advisor, or call Tauck at 1800-962-043 to make a reservation.

Deposit Information:

The deposit and the fees for the optional Protection Plan are due at time of booking. Your deposit is AUD $750.

Terms and Conditions:

For additional information pertaining to our Tauck Journeys, including Cancellation Information and Booking Conditions, click here to learn more.

• Tour Name and Departure Date Desired
• Traveler Name(s):  Please have first and last names as they appear on the passport or driver's license.
• Traveler's Address(es)
• Traveler's Phone Number(s)
• Emergency Contact Information: This would be a relative or friend whom we could contact during the tour in the event of an emergency. Please provide their name and phone number(s).
• Interest in purchasing a travel protection product (US and Canada)
• Interest in extending your trip by staying in a Tauck recommended hotel before your trip begins or after it ends
• Interest in our specially negotiated airfares.

Regarding your final payment:

Final Payment is due to the Tauck Australia office 60 days before departure for lands trips, and 120 days before departure for cruises and rail journeys. If your deposit was made by credit card, final payment will be automatic unless you opted out at time of booking. Bookings without full payment at this time may be subject to cancellation without notice. Failure to make payment will be a considered a cancellation by the guest and all applicable cancellation fees will apply.

Deposit Protection Plan – Tauck provides a "Deposit Protection Plan" at a cost of AUD $89 per person per tour or cruise. The cost is non-refundable and non-transferable and must be paid at the time of booking with your deposit. It only applies when you cancel your tour or cruise prior to final payment date. The deposit held in credit will exclude fees imposed by third parties in relation to air, rail travel, hotels, transfer or applicable cruise cabins. When booking airfares through Tauck (including when taking advantage of a special offer that includes air travel), standard airline cancellation fees will apply. In some cases, airfares will be non-refundable. In the event of cancellation, these fees will be deducted from the deposit paid, and therefore the credit being held. We will only credit the remainder of deposit to a future tour or cruise booking if you book within 24 months of cancellation of the original Tauck tour or cruise. This offer expires after the 24 months. We will only credit the remainder of the deposit to a future tour or cruise booking Balance Due and it can't be used as a credit for the initial deposit of a future tour or cruise booking. The Tauck "Deposit Protection Plan" only covers a Tauck tour or cruise and it does not replace Travel Insurance, which we recommend at the time of booking.

If you cancel within 10 days of initial deposit

Within the first 10 days after you place your initial deposit, you may cancel your reservation for any reason with no cancellation fees.

If you cancel more than 10 days after initial deposit

Regardless of reason, cancellations of confirmed bookings result in costly penalties and fees from hotels, ship operators and other travel providers. Therefore, the per person fees listed below will apply:

Land Tours

Cancellation penalties for land tours apply as follows:

60 days or more before departure

Loss of Deposit.

8 days before departure

25% total cost of tour

7 days or less before departure

Loss of Deposit.

60 days before departure

59-1 day before departure

Please note -  Airfares included on On-Tour Flights required with any of Tauck tours may be subject to different cancellation fees not outlined above.

* For services included in your booking that are not provided by Tauck, additional cancellation fees may be incurred

* Travel Professionals may impose their own cancellation fees.

In the event of an unforeseen circumstance beyond our control, Tauck reserves the right to amend the cancellation terms outlined herein.

Tour Interruption Fees: If you have to interrupt your tour en route, you may be entitled to a refund for the unused land portion if it exceeds 24 hours; certain restrictions apply. Such refunds are based upon the number of overnights missed less a fee of AUD $50 per person per day for unused transportation and other fixed expenses.

Partial Room Cancellation: A person who cancels or leaves a tour while a roommate remains constitutes a cancellation of one type of accommodation and rebooking of another type of accommodation. The price charged to the remaining person is the new, higher price for the new accommodation.

Click here to find Tauck's Travel Terms & Conditions.

AIRFARE: Airfare to and from this destination is not included in the journey cost. If purchasing your air elsewhere, it is very important to provide us with your confirmed arriving and departing flight information no later than 3 weeks before your arrival date. Flight information can be submitted to Tauck (or verified, if you've already provided it) in the My Account section of Tauck.com.

TAUCK AIRPORT TRANSFERS are included at the start and end of the journey between the airport and the Tauck hotel. Airport transfers are available for any pre tour or post tour hotel stays immediately consecutive to the tour, providing flight information is received in the Tauck office no later than three weeks in advance. Details on locating your transfer upon arrival to the tour start city will be included in your final documents.

AIRLINES and CHECKED LUGGAGE: Due to space limitations during your Tauck journey, we ask that you please limit your checked luggage to one average-size suitcase per person. Besides complying with the Tauck restriction noted above, you should also be sure to research and comply with all airline baggage restrictions relating to your flights to and from your Tauck journey. Airlines have become much more strict in enforcing size and weight limits in recent years, and are free to revise luggage policies without notice. Researching and complying with airline luggage restrictions is the responsibility of the guest, and Tauck cannot be held responsible for any costs or disruptions to travel caused by the failure to research and comply with airline policies. PLEASE NOTE that if you are booked on a tour that includes on-tour flights, the checked luggage weight restrictions for these flights may be lower than the weight restrictions for your international flights.

Special Luggage Restrictions for this Tour

To help in your packing, Tauck will provide each guest with a duffel bag. The duffel bag has been specially designed to provide more than adequate space for essential items needed while on safari on days 4-7 and 11-13.

Strict limitations on our on-tour flights require that each guest take only one piece of soft-sided luggage (the duffel bag) weighing no more than 33 pounds, or 14.97 kilograms. This weight limit includes all camera equipment. Soft-sided luggage is required to ensure your piece fits into irregularly shaped luggage compartments.

In addition, guests are limited to one soft-sided, carry-on bag per person not to exceed 15 lbs. or 6.8 kg, and no larger than an average knapsack. You will have time to pack your duffel during the first two days of the safari. All your luggage will follow the tour via a luggage van until Day 4. On the morning of Day 4, your large luggage will return to Arusha for storage and you will continue on safari with only your Tauck issued duffel bags for days 4-7. You will be reunited with all your luggage on Day 7 in Arusha and will stay with you until the morning of Day 11. However, you will then use the duffels while you are in Masai Mara on safari Days 11-13, while your large luggage will be delivered on Day 13 stored at our Ground Operators office and awaiting you before your flight to Rwanda.

If you reside in the United States, the duffel bag will be sent to your home and should arrive approximately two weeks prior to your departure for Africa. Guests residing outside of the U.S. will receive their duffel bags upon arrival in Arusha due to customs regulations that prohibit the easy delivery of the duffel bags in advance.

Checked Luggage – General

Due to space restrictions, we ask that you please limit your checked luggage to one suitcase per person weighing no more than 44 pounds (20kg) and with overall dimensions (length + width + height) not exceeding 62inches (158 cm).

Besides complying with the Tauck restriction noted above, you should also be sure to research and comply with all airline baggage restrictions relating to your flights to and from your Tauck journey. Airlines have become much more strict in enforcing size and weight limits in recent years, and luggage exceeding airline standards for size or weight may result in expensive overage fees or other consequences.

Airlines are free to revise luggage policies without notice, and certain airlines have different baggage allowances for different classes of service. Researching and complying with airline luggage restrictions is the responsibility of the guest, and Tauck cannot be held responsible for any costs or disruptions to travel caused by the failure to research and comply with airline policies.

Tauck luggage tags will be provided by your Tauck Director on Day 1 of your itinerary. Please do not attach a Tauck luggage tag to any carry-on items, as the Tauck tags designate luggage that is to be handled and transferred by ground operators and hotel staff during your journey.

Carry-on Luggage - General

Although oversize bags and wheeled, carry-on luggage are popular for airline travel, they are often not convenient or appropriate for safari vehicle travel or for many on-tour flights. Most modern safari vehicles offer limited space for numerous or larger items. Space under seats is typically small, and designed to accommodate items like coats, hats, purses, and small camera bags, etc.

For your day-to-day travel while on tour, we recommend that you limit your hand luggage to a small, soft-sided carry-on piece, and that you bring only those items you need handy during the day such as make-up, medications, valuables, cameras, film, etc. Items too large to fit under the seat must be stored in the luggage truck, and will be inaccessible during daytime travel.

HEALTH CONSIDERATIONS

Please check with your health insurance provider to determine whether you are covered while traveling. If you will not be covered under your current policy, we strongly suggest that you arrange for adequate coverage while on tour.

VACCINATION REQUIREMENTS AND RECOMMENDATIONS

Some of the countries visited on this itinerary may require travelers to provide proof of vaccination against certain diseases in order to enter the country.  These requirements are subject to frequent change as outbreaks occur and subside in different areas, and it is therefore crucial that you obtain the very latest information on entry requirements as you prepare for your journey.

Regarding the Yellow Fever Vaccination: 

While not a Tauck requirement, guests are advised to bring proof of Yellow Fever Vaccination or a doctor's note stating why they are unable to get the Yellow Fever vaccination for entry into Kenya. Please be advised this regulation often changes. 

For the most current information, please consult the Centers for Disease Control and Prevention (CDC) by clicking here and the World Health Organization (WHO) by clicking here. You may also wish to visit the web sites for the embassies of the countries you will be visiting.  Besides providing details on vaccination requirements, these sites can also provide information on vaccinations that may be recommended (but aren't required) and other potential health issues for which no vaccines are available.

Any decisions relating to your health, of course, should not be based solely on information provided by a web site.  It is critically important that you consult with your personal physician prior to your journey to obtain any required vaccinations and to review any optional recommendations offered by the CDC or other sources.

Please be sure to discuss your journey with your physician at least four to six weeks in advance of your departure, as certain vaccinations take time to become fully effective.  Also, be certain to ask your physician for proof of any vaccinations you receive, and to pack this proof along with your other travel documents in your carry-on luggage (not in your checked luggage).

Researching and complying with vaccination entry requirements for the countries visited on this itinerary is the responsibility of the traveler and not Tauck. Tauck is therefore not responsible for any expenses incurred or disruptions to travel caused by improper or incomplete vaccinations, or by the failure to provide proof of required vaccinations.

If you do not obtain the necessary vaccinations and proper documentation, you may be denied entry into one or more countries, or temporarily quarantined until the necessary vaccinations are administered, or until proper documentation is provided.

MOBILITY

All travelers to Africa should be in reasonably good health. While on sarari there is a not a significant amount of walking on this tour; however, the walking that is done takes place over uneven terrain, occurs frequently in warm weather, and includes climbing in and out of safari vehicles. While in Rwanda, you will be hiking up and down mountains and on uneven terrain. As noted above, you will take 5 on-tour flights that use single or twin engine propeller planes accommodating 18-50 passengers. We cannot accommodate guests withoxygen tanks on this tour.

There are certain rules and regulations that one should be aware of while on safari. It is important that you listen to your tour director, local guide or ranger, as they are trained to be aware of the environment around them. Guests should be aware that while on safari, you will be traveling in smaller groups and will travel on small bush planes and/or helicopters.

Guests will share smaller safari vehicles, where they will be required to rotate not only safari guides, rangers and cars, but also seats within the car. Please note that there are limited medical facilities, and guests will not have exclusive use to a vehicle should they need special attention or consideration.

The safari vehicles are not air conditioned. The cars have six window seats, with roofs that lift up for animal viewing. Please note that the areas traversed on game drives are typically unpaved and will often be bumpy and dusty.

Please note that all Tauck guests will dine at Tauck Designated tables for meals. The majority of meals while on safari, are buffet due to the international guests that stay at the lodges.

A NOTE ON THE SCHEDULED HOT AIR BALLOON RIDE: The minimum age to participate in the hot air balloon ride is 15. There is no maximum age, although you must be reasonably mobile, fit to fly, and prepared for an adventure! Balloon passenger weights are calculated at an average of 176 lbs (80 kg) per person. If you weigh more than 50% above the average weight (i.e., 265 lbs/120 kg), you may be charged an additional fee.

AN IMPORTANT NOTE ON SUPPLEMENTAL OXYGEN AND MOBILITY ISSUES: This Tauck itinerary cannot accommodate oxygen tanks, wheelchairs or motorized scooters.  Oxygen tanks are strictly prohibited in many foreign countries on regional flights aboard small aircraft, such as those intra-tour flights featured on this Tauck journey.  Likewise, the very limited cargo capacity on such flights prohibits the transport of wheelchairs or motorized scooters.

Guests should also bear in mind that the infrastructure in many foreign countries, particularly in developing countries, often presents severe and even insurmountable challenges for those with walking difficulties or other mobility issues.  The responsibility of the Tauck Director is to ensure that the larger group enjoys a relaxing and informative journey, and he or she cannot be relied upon to provide ongoing individual assistance to any one guest.  Guests requiring such individualized assistance must be accompanied by an able-bodied companion who can provide it.

SPECIAL DIETARY REQUESTS

The restaurants, hotels, caterers and numerous other partners we work with all do their best to accommodate special dietary requests from Tauck guests. However, given the diverse nature of those food providers (from small wineries to grand hotels to world-famous restaurants in more than 70 countries worldwide), some of our partners are better able than others to accommodate such requests. We therefore cannot guarantee that all dietary requests can be accommodated at every meal. Also, please note that where dietary requests can be accommodated, choices will frequently be limited.

We have compiled a reading list of recommended books to give you more information about the destinations you will be traveling to on your upcoming journey!

You can view the reading list here.

WEATHER

Kenya, Rwanda and Tanzania are truly year-round destinations, as the climate frequently features warm, bright days and cool, crisp nights. Daytime temperatures throughout the year typically range from 60 to 95 degrees Fahrenheit, or 15.5 to 35 degrees Celsius; evening temperatures can be cooler, ranging from 50 to 60 F, or 10 to 15.5 C.

Late afternoon rains are customary. The rainy seasons are March through May (the "long rains") and October through December (the "short rains"). During these times, rain occurs mostly in the late afternoon, and is generally brief. The spring months are preferred by some for smaller crowds, verdant scenery, and delightful temperatures.

To read about current weather conditions, we suggest you log on to the Internet website, noaa.gov, by clicking here.

Please Note: Tanzania has adopted a regulation prohibiting the use or possession of single-use plastic bags (not including small Ziploc bags), which have become an environmental issue there.  This new regulation is particularly noteworthy because it becomes effective on June 1, 2019.  Penalties for violating the regulation have not been made public, but for guidance, in nearby Kenya the penalties are extremely severe: a fine of up to $40,000 or four years in prison for simply possessing a plastic bag.  In banning plastic bags, Tanzania is joining more than 60 other countries that have banned, partly banned or taxed single-use plastic bags, including China, France, Rwanda and Italy. 

As you prepare for your journey, and as you contemplate what to pack, we strongly urge you to keep this new regulation in mind.  Please also be sure to carefully inspect your luggage and any carry-on bags you plan on using, to ensure no forgotten plastic bags are lurking in any pockets or compartments.

This African safari is a very casual tour. Comfortable and casual clothing is recommended for both day and night. Formal and resort attire is not required. Generally, lightweight, cotton, short-and long-sleeved shirts, long pants, and shorts are sufficient. A light jacket, fleece, or windbreaker, as well as layers of clothing, are suggested for cooler temperatures during early morning game drives and evenings. A bandana or cotton scarf will always comes in handy.

While on Safari, you may prefer to wear natural, earth-toned clothing, such as khakis, tans, browns, and greens (this is not imperative and other colors are fine), as well as comfortable walking shoes (hiking boots are not necessary). Dark, black or navy blue clothing is not recommended while on safari as these colors have been known to attract biting tse tse flies. It is also advisable to bring a swimsuit, hat, sunscreen, sunglasses, and lip protection. Some stretches of unpaved road traveled during game drives can be quite bumpy.

For hiking throughout Volcanoes National Park in Rwanda, Sturdy hiking shoes and walking sticks are advisable.

Game drives can be dusty, so wear something that can be washed while on safari. Clothes may be laundered at all camps for a nominal fee.

A personal kit with medication for possible upset stomach, aspirin, and allergy medicine may also be useful. If you are taking prescription drugs, bring a prescription signed by your doctor in case you need an emergency refill while traveling. Insect repellent with DEET is a very important item to include in your kit. Pre-moistened towelettes, antibacterial lotion, and a flashlight will also be useful on your safari.

Pack your medical kit in your carry-on bag along with an extra pair of prescription glasses or contact lenses and a change of clothes in case of luggage delay.

For viewing wildlife, we recommend you bring a good pair of binoculars and your own photography supplies, such as plenty of film, batteries, a 200mm telephoto lens, lens cap, lens papers, UV filter and, for video-recording, an adequate supply of video cassettes.

• Casual daytime wear – shorts, slacks, long and short-sleeved shirts
• Sunglasses, sunscreen, hat
• Swimwear
• A light sweater or jacket for higher elevations or a breezy night
• Binoculars (7x50 preferably)
• Insect repellent
• Camera, lenses, batteries, memory cards and chargers
• Lightweight, comfortable, sturdy walking shoes that have already been broken-in
• Travel alarm clock/cell phone with alarm function (many hotels do not have clocks in the rooms)
• Rain poncho and collapsible umbrella
• Daypack for camera equipment
• Sundries and toiletries that may be difficult to find en route
• Copies of your travel documents that should be secured in the safe in your hotel room while traveling

Please refer to the Necessary Gear website at www.necessarygear.com as one option available to you for renting and purchasing apparel, PPEs, and other items appropriate for your journey.